… the Board of Directors and I have realized that there is a lot of potential in our company, but unfortunately, we were not able to discover these hidden opportunities of output growth and downtime reduction …
I am deeply impressed with the professional and detailed way the analysis and the current stage of the project are being conducted…
… thanks to a new management system, close contact to managers and supervisors on the floor, control tools, following up performances and a new communication and information system at all levels we already achieved way more than expected … outstanding!
CEO, Production, Wood processing
… our decision was right one. We see the improvements already. Team showed us hidden opportunities, which we did not see before. Team cooperates with all levels of our management in a very professional way and this brings us a big chance to become better organization we have ever been. Our managers see now new opportunities for their departments and the whole company. People started working as a team, are more involved in their everyday tasks and are happy when they see improvements.
Installed tools became already a habit. Employees are interested in increasing their achievements and daily improvements. Trainings leaded to incredible change in our company, in behavior of employees and managers. I personally find the workshops sessions very interesting and think they gave me a new retrospective on business.
I fully acknowledge the professionalism of team and I can recommend this services to any potential future customer.
General Director, Retail Network, Pharma
The purpose of the project was to increase sales and the store productivity. The project team implemented new management system in our stores which covered “holes” found during analysis and led trainings for our staff. The cooperation between project team and our management was on the daily basis …
In my opinion the biggest result is in people mentality change. Daily cooperation with project team and workshops enabled our managers to go further and became a team that can face new opportunities and challenges in future. Through better managing system we are now able to develop and become stronger and better on the market…
Reassuming I would recommend the Project Team. The project was a good investment.
CFO, Retail Network, Pharma
… For me more important and valuable is change which I can see in people's behaviour. It is priceless and worth each price. I strongly recommend the team of professionals who are involved in their job in 100% every day.
After the project we feel stronger and optimistic. We know that we can do what we plan and we know how to do it better.
COO, Retail Network, Pharma
...now we have performance culture, ...high level of communication and info flow between departments with clear roles and responsibilities, ...we worked more with instinct now our decisions are taken based on reliable data, ...worked out processes and KPI's last and organization is in constant improvement mode, ...I got more than I expected, definitely I would do such a project again.
General Manager, Production, Cosmetics Industry
The biggest challenge in order to achieve the targets was the behaviour change among our managers. Thanks to extensive training program, supported by individual coaching sessions, I truly believe all my management taken a hard look at themselves and their business performance. Today they have much better understanding of the “big picture” … and their role as the leaders …
Changes in behaviour, involvement of our people resulted in changes of organization structure, modified management systems, standardization and simplification of key business processes…
I believe that all management levels embrace the processes that we put in place and improved skills will help everyone in our organization to grow and develop.
General Manager, Retail Network, Oil&Gas
… thank you for your work during last couple of months in Logistics Department. You offered a valuable input over the different areas of Logistics. I appreciate your helpful suggestions and role in creating tools and changing behaviours in all aspects of our work – managerial, operational, cost control and fuel losses reduction.
Without your independent study, objective perspective and very professional approach we would have had difficulties in detecting a series of problems and solving them in such a short timeframe. I especially appreciate your enthusiasm and ability to involve depot managers in improving their managerial skills, strengthening their position as leaders, having control over depots activity, giving feedback to their teams and learning how to self-evaluate their performance.
During our project significant amount of time was dedicated to depot area and I am very grateful to say that you managed to implement a “user friendly” standards regarding working method, data collection and reporting system …
Logistics and Warehouse Operations Director, Retail Network, Oil&Gas
… I especially appreciate your power of observation and ability to communicate with shift leaders, in finding common solutions, in creating competition between shifts, in developing managerial skills for obtaining better effectiveness …
Commercial Director, Refinery, Oil&Gas
… the team got known to our management as high professional, high quality consultants, trainers, coaches and experts. They have this unique capability of integrating our organization management into the project and hand by hand came with us via difficult change process. So far working with variety of consulting teams, l did not experience such deep unity and harmony. Obviously, there are different opinions and ways of approaching different business subjects but here we were able to find the best consensus at each single field and take proper decisions. Project team has been used as catalyst and new patterns generator, as well as key pilot implementor, where the improvement ideas become tested live, verified and then implemented company crosswise.
RPCG brought on board methodology, consistency and most important experience of implementation, which, with combination of our knowledge of business and field experience, proven to bring great results …
We delivered more than was expected and with full satisfaction l am sharing this unique experience.
General Manager, Retail Network, Oil&Gas
I would like to express my sincere appreciation for your work in Retail Operational Department over the last three months.
The project represented a common initiative between our and your team of improving the processes inside the organization and encouraging occasions that will provide novel ideas. The aim was to build an environment for sharing ideas and expertise and further, to find the solutions that will best answer the needs of people involved in day to day operational activities.
I am aware how much time and energy this project demanded, and I deeply appreciate all your efforts to make it a great success. The results we have achieved are due to the hard work of the entire team, that every time went the extra mile.
Project had a high importance considering the direction the company is heading, due to its two main components: a standardization of the working system at all department levels and a change of the mentality that has further impact in the way of approaching the business.
During the project you managed to cover all department positions, from Retail Operational Manager to Station Manager and station personnel. Starting with giving a new perspective on available opportunities, going through workshops and brainstorming sessions, until the point where strategies for achieving objects were made, you succeeded to create a standard for all major activities.
By working every minute of the project with the people involved in retail activities you managed to build tailor made solutions that are responding to key issues and concerns …
I am very pleased with the communication system that you implemented, especially at station level where this represents an entirely new approach. The results are already starting to show both in sales and in the level of people involvement and motivation.
Thank you again for your hard work in putting together a standard working system and an efﬁcient control over stations activity.
Retail Operations Manager, Retail Network, Oil&Gas
… the training designed and executed for our managers by the team has already resulted in a change in their attitudes and working style as well improved the communication and management skills. That led to better follow-up of the processes and the results of the stations. The sales of wet products increased by xx comparing to the same period of last year.
This is just the beginning of our "improvement journey". I can already see increasing number of initiatives focused on results and l am convinced that we will continue this process. So far the achieved results are much better than what we originally expected.
The time when team carried out its assignment was a creative period for the entire company. l fully acknowledge Your professionalism and unique approach and wish you many successfully implemented projects.
General Manager, Retail Network, Oil&Gas
… Kaizen workshops and systematic coaching 'visits’ led by you have helped to develop number of practical solutions that have improved productivity and encourage actively our management.
The SMED workshops combined with the planning process optimization allowed us to shorten changeover time and changeover reduction. The initiated construction of a coherent reporting system is allowing us to build up analysis of the issues, their causes and helps in development of optimal corrective actions.
… our joined cooperation was arranged in a way to deliver desired results and is worth recommendation to all companies.
General Manager, Production, Food
… consultants together with our coordinators were conducting detailed audits of the installed management systems in order to secure a full utilization … After each visit our coordinators were equipped with specific action plan ... Thanks to this they were able to continue with further development of management systems in areas which not only were in the scope of the project but also in additional ones.
CEO, Production, Heavy Industry
… As the result of the project active supervision time spent on the ﬂoor has increased and the quality of the supervision has also improved. These changes are also visible in the latest OEE ﬁgures of the company and we are conﬁdent that we will see further improvements in the future…
Production Manager, Production, Tobacco
… our culture is something we need to push down at the operator level. This project is supporting this strongly. People need to know why and how we want them to perform and this should be aligned with our global standards …
Factory Manager, Production, Cement
… thanks to the project our factories became more competitive and this is the foundation for future growth. I can confirm the benefits coming out of such project for companies looking for improvements. In the future we will use Your services again…
CEO, Production, Wood processing
… before I thought that LEAN is only applicable in manufacturing ...during the project we adopted key principles of LEAN and improved our results significantly…But it is not the end of LEAN journey. There are visible improvements in the way our people work, approach customers – this for sure will give us the competitive advantage …
General Manager, Retail Network, Hospitality
… our OEE was on decent level before the project started and I had doubts how we can improve it more. The project however has surpassed my expectations. Systematic approach, good database of incidents and accountability of supervisors led us to a higher level of managing and understanding …
Production Director, Production, Food
… as the result of the project the active supervision time spent on the floor has increased and the quality of the supervision has also improved. These changes are also visible in the latest productivity figures of the company and we are confident that we will see further improvements in the future …
Cost Improvement & Six Sigma Lean Director, Production, Electronics
… the biggest lost time was the time of changeovers, we also had poor planning and ineffective meetings. I see this is changing. Not only we have now detailed description for all products changes in production, but our supervisors are now much more responsible and ambitious …
General Manager, Production, Packaging